Product: The Childrens Place Shipping Service Clear all filters (13 of 13 reviews match)
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I ordered a snow suit for my daughter and paid the extra 15.00 for express shipping, it’s ten days later and I still do not have the snow suit. Tracking number they provided also doesn’t work. I contacted their customer service and received an email back two days later...
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3.3
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The Childrens Place Shipping Service
I didn't like
  • Mess up
#1129835
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The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
On August 29, I placed an order for 15 pairs of pants and 15 shirts, for my 3 children, and selected express shipping for the order.During the checkout procedure, I manually entered my name, address, phone number, etc, and clicked the toggle for billing being the same...
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2.1
Product
The Childrens Place Shipping Service
I didn't like
  • Poor costumer service
  • Modifying an order
#1097948
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I ordered school uniform pants for my daughter, received the package at the time i was promised, but was not my order!!! NONE OF THE ITEMS WERE MINE!!!!!! The invoice wasn't even mine, It had someone else name and address but the delivery slip on the package was my...
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1.8
Product
The Childrens Place Shipping Service
I didn't like
  • Fact that i cannot reach anyone on customer service
#1087335
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The Childrens Place Shipping Service Review

#993117
4.5
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I ordered my daughter Christmas clothes and never received my package or money back
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The Childrens Place Shipping Service Review

#512572
I ordered off the the children's place website plenty of times and never had a problem until the last time they took 3 days before shipping my item I was calling customer service and they were so nonchalant about it. When they finally "partially shipped" my item one item didn't get shipped because they took so long. It was available when I ordered it and I thin that's very rude to just snatch it away from me like that.
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I have place 3 order in 2 month..Have yet to receive order or refund.Contacted customer service and all I get is the run around and pass the bucket blame on my local post office, when childrens place is the ones who are not adhering to correct shipment options. In the...
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1.0
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The Childrens Place Shipping Service
#1020211
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The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
The Childrens Place - Shipping Service Review
Menu Review Detail RUINED CHRISTMAS Children's Place 1/5 original star-rating waiting - MODERATION TEAM This review is waiting for approval by the ConsumerAffairs moderation team. We count on members like you to help consumers make well-informed decisions about...
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Anonymous
Anonymous

Children's place has bad customer service. Very BAD. If you have to shop here, don't order online. The phone wait times are 1 to 2 hours!

LadyScot
LadyScot

It happens. Have you checked the website at all since the order? Under your ACCOUNT you can check the status and delivery of your orders. It would have shown the order cancell...

1.0
Product
The Childrens Place Shipping Service
#978772
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I ordered Christmas Gifts ONLINE to save time and to beat the rush.We are a working couple and there is just not enough time to shop. Plus it is a madhouse out there. I think I allowed ample time for all items to reach me a few days before Christmas. I have 2 x STILL...
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Anonymous
Anonymous

I am dealing with the same exact problem right now! One order was lost, I waited on the phone for 45 minutes for a refund and reordered. Now that order is pending shipment f...

2.6
Product
The Childrens Place Shipping Service
I didn't like
  • Poor costumer services
#970122
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But I did that already, in 5 minutes! I explained to the woman at customer service, that I needed the gift cards right away, and asked for a supervisor, to see if they could email me the gift card digitally, so I can put something in my nephew's birthday card. After...
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Anonymous
PS

Now because of them I am forced to tell my nephew that he did not get a gift this year because he was bad this year. I am forced to ruin my nephew's fifth birthday thanks to ...

Anonymous
Anonymous

To top it off I may not have to write in my nephew's Birthday ard that the reason he is only getting a card is because he was a bad boy this year and that is why he is not get...

1.0
Product
The Childrens Place Shipping Service
I didn't like
  • Horrid customer service
  • Poor custumer service
#937235
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I live on Canada and am completely having issues with their online shopping site. Several times have (stupidly) spent a lot of time filling my cart. When I go to check out an error message comes up saying that a "request entity is too large". This only sees to happen...
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Anonymous
Anonymous

Just because someone tells you something that you do not want to hear does not mean they are being rude.

2.9
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The Childrens Place Shipping Service
#772216
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I contacted customer service via email about a receiving a wrong shirt. I was told I would get an email with tracking information within 2 days. It's now been 5. I then called and was told I needed to wait until the end of the week for tracking. This is RIDICULOUS....
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2.3
Product
The Childrens Place Shipping Service
I didn't like
  • Resolution to problem
  • Incompetent service
  • Poor costumer services
#590596
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I am living a horrible experience with The Children Place. We made an online shopping with international shippment. When we ordered we informed that we would receive it with 10 days. After more than 20 days we called The Customer Service and we were told to contact...
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The Childrens Place Shipping Service
#455774
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