The Childrens Place

My package (which I paid for expedited delivery) was lost by Fed Ex. They even told me it was lost.

I called customer service and could not understand a word they said. I live in the United States so why cant they give me someone in the United States to talk to? All I get are people overseas who have such thick accents I cant understand a word.

It is beyond frustrating. I think I am getting a refund but Im not sure.

Alexus was very helpful. She was patient with my grandchildren as they tried several clothes on.

My granddaughter wanted to wear her outfit and my grandson wanted to wear his shirt, so she helped us by scanning the items, then helping take sales tags off their clothing.

Alexus was wonderful! Thank you very much.

Helpful staff, Christine, stayed to answer questions and offer help as needed. I would highly recommend this shopping trip to others.

Placed an order, checked the order before and after it was submitted. After submitted, the billing and mailing address were combined.

They were 2 different addresses.

I called asking for address correction which Customer Service could NOT do. The order could not be delivered and returned to your company.

Customer service does have an email, but I doubt they will get back to you as I emailed them on January 3, 2025, and it is now February 11. Anyway here's the email: customercare@***.com.

I've spent thousands here over the years. If I have to upload proof, I will.

I placed an order online says it was delivered September 9th, but I didn't receive anything. I was very upset called customer service and they were great.

They did a replacement order at no charge. I found that to be very professional being that I did spend money for my child uniform for school and did not receive it.

A little inconvenient that I didn't receive first order but happy that they did a replacement. Hoping to receive my order this time.

I've been trying to reach someone for the last 3 1/2 hrs to cancel my pending online order. i've been calling back to back for that long and still can't get anyone. to help me with this matter.

Wrong idem,should I return to store? Or send package back?

I already purchase idem which I needed at stoe,just wanted to have noney back to my credit card. Thank you.

I had an issue with ordering online.I couldnt switch from my childrens place credit card to my debit card.

Straight up lied about the situation of an order pick up!

My daughter had the email showing order numberthey told her there was no order to be picked up

Called customer service all of a sudden on we have the orderI called the store and Natasha

Lied and said my daughter did not show an email

Canceled my order

I order shoes instead of shoes I got pijama set...I tried to return wrong idem to store and receive my money back(I purchase shoes at the store) but that wasn't possible!!!hope I will get my money back soon.

To whom it may concern,

I have tried to unsubscribe from getting any e-mails and promotions as I have moved out of the country where I can't purchase any of your products. I unsubscribed a few times and at least 2 weeks ago for the first time and I am still getting your e-mails and promotions, ads, etc. It can be quite annoying under the circumstances.

Could you please unsubscribe me as soon as possible.

Thank you,

Maria Szucs

e-mail: mszucs39@***.com

I do not have 7 -10 working days to wait for my shipment that i oaid expedition for.. and it has now been passed the date of shipment and arrival..

i want my full refund so i can go locally and shop for my grandson since he starts school on Monday.. this is extremely unprofessional and i will never do business with your company again in regards to this exact situation.

Tried to place order and use a coupon I wasnt able to needed help no one was there to help. You lost a sale!