Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Featured Most Helpful
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
The Childrens Place - Webb Ginn Location in Snellville Georgia
Dear Corporate: My name is Carla Platt, I’m a former employee of your Webb Ginn location in Snellville Georgia. First let me say that as a corporation that’s committed to great clothes for children, it shows that you care about the families. I myself as a single mother...
View full review
8 comments
Irene Moore
#1729572
Shopping Expert
According to The Childrens Place reviews on PissedConsumer.com, the company currently has 2.2 out of 5 stars. The rating presented here is based on the feedback offered by customers in 294 different The Childrens Place reviews.

Customers are not satisfied with poor or lack of customer service. However, they like prices and clothes.

You may share your experience with The Childrens Place customers by posting your comments via the company social networks. All contact information is available on The Childrens Place Contacts tab on the Pissed Consumer website.

View more comments
Review
#1451617 Review #1451617 is a subjective opinion of poster.
Cons
  • Poor manangement
Reason of review
Work Experience or Job Application

The Childrens Place - Rewards

My two $15 dollar coupons expired yesterday and I want them back. I spent a lot of money to get those. I didn’t get paid until today in order to have extra money to spend.
View full review
Review
#1705091 Review #1705091 is a subjective opinion of poster.
Reason of review
Codes expired
Loss
$30
Preferred solution
Two codes reactivated

The Childrens Place in College Park, Maryland - Nothing

3.0
Details
It will not let me reset my password so I can place my order
View full review
Review
#1702719 Review #1702719 is a subjective opinion of poster.
Reason of review
Access/ activation issues

The Childrens Place - Stay away

1.0
Details
Refuse to exchange a gift that was very itchy
View full review
Review
#1702453 Review #1702453 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Cons
  • No exchanges
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
3.0
Details
Perhaps one of the rudest experience I have encountered in the United States. This employee - Ashley (not sure if that was her real name though since she would not even give her name initially, even after repeatedly asking her. She claimed to be the store manager at...
View full review
Review
#1700595 Review #1700595 is a subjective opinion of poster.
Pros
  • Great prices and unique styles
Cons
  • Bad customer service supervisors
  • Really bad behavior
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
4.0
Details
The Childrens Place - Recieved wrong item TWICE
I ordered a matching shirt for my daughter and I, I recieved the correct shirt for her but the incorrect one for me. I called the customer service line, after disputing and calling back yet again, my account was credited enough money for me to order the shirt again, in...
View full review
Review
#1699840 Review #1699840 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered

The Childrens Place - Terrible won’t shop there

1.4
Details
I spend over $200 on Christmas Pj’s. I noticed that the price dropped from $14.95 to $9.95 in less then a week. Called customer service and they refused to give me a price adjustment because I had used a $5 coupon on the original purchase. Advised to me return all pj’s and repurchase. Complete waste of time.
View full review
Review
#1699261 Review #1699261 is a subjective opinion of poster.
Product
The Childrens Place Pajamas
Pros
  • Free shipping
Cons
  • Poor customer service from chely
Reason of review
Poor customer service
Loss
$50
Preferred solution
Price reduction

The Childrens Place in Orlando, Florida - Her experience shopping at her favorite store in the mall!

4.8
Details
The Childrens Place - Her experience shopping at her favorite store in the mall!
The Childrens Place - Her experience shopping at her favorite store in the mall!
My granddaughter saved her birthday money and also a Children’s Place gift card! She walked out with new boots and a bag full of goodies! She loves her options and the the employee was extremely nice in helping her pick out outfits to show her style.
View full review
Review
#1698822 Review #1698822 is a subjective opinion of poster.
Reason of review
Good customer service

The Childrens Place - Fraud charges

1.0
Details
Opened a CC made a purchase of 75.00 and a statement of 659.00 came in the mail. Unbelievable! 585.00 of fraud charges. Customer service was horrible. 3 of the 5 charges were made online before I activated the card!!Waited on hold for 45 minutes to report this. This company has serious back end issues. Larceny!?!!
View full review
Review
#1697973 Review #1697973 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Cons
  • Credit card larceny
  • 45 minutes on hold with customer service
Reason of review
Access/ activation issues
Loss
$586
Preferred solution
Let the company propose a solution

The Childrens Place in North Westside, Florida - Bad service

2.4
Details
Store workers laughing at us and close the dor on my face just because they want to close the store and I got ther at 8:58 and I just wanted to bye a sweater and my coupon expires today
View full review
Review
#1697823 Review #1697823 is a subjective opinion of poster.
Pros
  • Nice price
  • Good price
Cons
  • Not willing to make the situation right
  • Bad service
Reason of review
Poor customer service

Contact The Childrens Place Customer Service

Mailing Address:
The Children's Place Retail Stores, Inc.
500 Plaza Drive
Secaucus, New Jersey 07094
United States
Phone:
(877) 752-2387
All The Childrens Place Contacts

The Childrens Place Products and Services Reviews

Compare The Childrens Place to

Old Navy
Old Navy
375 reviews
2.1
Compare

The Childrens Place - Horrible

1.8
Details
Store workers laughing at us and close the dor on my face just because they want to close the store and I got ther at 8:58 and I just wanted to bye a sweater and my coupon expires today
View full review
Review
#1697757 Review #1697757 is a subjective opinion of poster.