Charleston, Illinois
Not resolved
2 comments

Order issues money was taken from my account 300 dollars in orders and I Have not yet received a email saying my order has been shipped and it’s been five days since I placed the ordered I have the confirmation number of it being placed that’s it this is very frustrating I have been trying to reach customer service for two days every time I call they say they are experiencing high call volume assisting other customers I have called all numbers available on the internet I have came across and have not actually talked to another human being or resolved this issue this is ridiculously insane I have never had issues like this when ordering off the internet

Product or Service Mentioned: The Childrens Place Shipping Service.

Reason of review: Poor customer service.

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LikelyKomodoDragon352
#1732087

I ordered August 3rd and says my order is processing!!!! 10 days later!!!!!

I had to go buy clothes at the mall because school started yesterday and my son had no shorts. I'm waiting for 11 pairs of shorts!!!!

I've also called and there is a 45 min wait to speak to someone!!! I'm livid !!

BlondBird
#1729967

Omg I'm having the same problem. I ordered on Aug 2 i haven't heard anything.

I called for days and i keep getting the recorded messages. Im so upset i never experienced this type of treatment from Childrens place