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2.3

On Sunday, April 28 at about 12noon I was shopping in your oceanside,NY store with my children and grandchildren. My granddaughter, who loves your clothes picked out about $250 worth of clothes. Before I was able to pay for them, I needed to use the restroom. I asked one of the cashiers if I could and she said no. In the past, my grandkids were always allowed to with an escort because your restroom is in the stockroom. I asked this cashier if I could speak to the manager. She told me no, she was busy.

At that point, I had to leave your store and go to one nearbye in another store who graciously let me use theirs, even though I was not buying anything.

When I returned, and spoke to the manager and explained the situation. She said there was no public restroom. I told her we have used it in the past and there were salespeople on the floor who escorted us there. The managers name was Katie. When I asked her for the cashiers name, she refused to give it to me. I then saw the cashier remove her name tag from her shirt. I asked the cashier for her name and she also refused to give it to me. If it wasnโ€™t for the fact that my granddaughter really wanted the clothes she had picked out, I would have left without the clothes.

Because the cashier refused to identify herself and the manager refused also, I did take her picture and will send it to you.

In all, they, the cashier and manager are not the type of people who should be working in retail in my opinion. Please feel free to contact me about this occurrence. My emai is katzmeow@***.com.

If you canโ€™t see the photo, she can be identified by her long orangeish dyes hair. Adam, another cashier who was not involved was at the other register when this occurred.

I think the cashier needs a refresher course on how to treat customers.

Thank you.

Reason of review: Poor customer service.

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Froilan Rpy

Grow up would you? Your job is a grandparent is to make sure that the kids use the washroom BEFORE you leave.

Also no one is required to give you their name. That is none of your business.

As for taking pictures of the two women lie some sort of *** *** Would you like it if some random stranger took pictures of your grandkids? Just because they did not allow you to use the potty does not mean you were mistreated.

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