152 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.7

On 12/13/2017 I visited The Childrens Place @ Main Place Santa Ana, CA which is over 100 miles away from my home. I purchased over $100 worth of clothing as Xmas gifts.

Iโ€™ve been super busy and hadnโ€™t had time to wrap these gifts however, I had time yesterday only to find that one of the dresses still has a magnetic sensor attached to it. I called the store today and spoke to a Manager by the name of Kim, only to be told that theirs nothing she can do about it. I will have to find a Childrenโ€™s Place store close to me that has the same type of sensor that is on the dress.

The closest store to me is 42 miles away which would be about a 50 minute drive, that is if they have the same type of sensor. This is horrible customer service and a great way to lose customers, I will now return the entire purchase since I have to inconvenience myself to find a store and drive there.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

The Childrens Place Pros: Good price.

The Childrens Place Cons: Poor customer retention.

Location: 2800 N Main St, Santa Ana, CA 92705, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Just use sicccors to cut it the sensor.

The Childrens Place Reviews

  1. 359 reviews
  2. 118 reviews
  3. 115 reviews
  4. 71 reviews
  5. 50 reviews
The Childrens Place reviews