Contact The Childrens Place Customer Service
The Childrens Place Phone Numbers and Emails
Toll-Free Number:
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(877) 752-2387Toll Free
Customer Service:
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(877) 827-7895CA customers
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+1 204 272 8312International
Discounts/ Rewards/ Cashback:
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(855) 793-8451eGift Card Purchase Inquiries
The Childrens Place Emails:
Contact Information
The Childrens Place Website:
The Childrens Place Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 9:00 AM to 5:00 PM EST
Saturday - Sunday : CLOSED
Rewards Credit Card Services hours:
Monday – Friday: 8am-9pm ET
Saturday: 8am-9pm ET
Sunday: CLOSED
Rewards Credit Card Services Email:
Payment Address: Comenity Capital Bank, PO Box, 650964, Dallas, TX 75265-0964
Payment in Full/Overnight Address: Comenity Capital Bank, 1010 W Mockingbird Lane Suite 100, Dallas, TX 75247
All other correspondence: Comenity Capital Bank, PO Box 183003,Columbus, OH 43218
Investor Relations Inquiries: The Children’s Place, Investor Relations, 500 Plaza Drive, Secaucus, NJ 07094
Shine the Light Request:The Children’s Place, Attn: Privacy Officer – California Shine the Light Request, 500 Plaza Drive, Secaucus, NJ 07094
Returns Department
1377 Airport Road
Ft. Payne, AL 35968
Summary of The Childrens Place Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Childrens Place?
Shipping and Delivery Question:
- “Shipping fee”
- “Wrong address on order”
- “Order size 18”
Payments and Charges Question:
- “Transaction”
- “Charge on credit card stolen”
- “About payments”
Request for Information Question:
- “Order Inquiry”
- “Question about returns”
- “Questions about a return”
Cards Question:
- “Card balance”
- “Card”
- “Haven’t received my card”
Activation/ Cancellation Question:
- “I need to cancel my card”
- “Want to know if my order was cancelled”
- “I had a Oder that I canceled and I need my refund”
Return/ Replace Question:
- “I need a RETURN LABEL”
- “Returns”
- “Return clothes”
Account Question:
- “Need to add my points to account”
- “Account”
- “Balance ininformation”
Refund Question:
- “Refund”
- “Refund money”
- “Need refund”
Website/ Application Question:
- “I have pllace order online. Can call you and place my oder”
- “Order online”
- “Order online unfulfilled”
Product/ Service Question:
- “I order and couldn't use my descount so I want to cancel order”
- “Incorrect order”
- “Got sandals that were broken”
Employment Question:
- “Paycheck”
- “Pay off account”
- “W2”
Staff Question:
- “Need a marketing manager”
- “Horrible Customer Service”
- “Customer Service”
Other Question:
- “Mi pedido sale que llego y no esta”
- “Package”
- “Orden i don't receive”
About
The Childrens Place offers clothes and accessories for children and babies up to 10 years old. Company has a wide assortment of clothes for newborn, baby girl, baby boy, girl, boy, shoes and sale section. The Childrens Place operates 995 stores in North America and Canada. Company offers high quality products and always try to make customers happy. The Childrens Place has great customer service that is always available. International shipping is also available. It is very easy to find nearest store to your house using store locator. Company provides ability to cooperate in manufacturing or retail services. The Childrens Place has special Birthday Club and PLCE Credit Card.
The Childrens Place is ranked 35 out of 366 in Kids' Stores category
USA, Worldwide
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