Contact The Childrens Place Customer Service
Contact Information
The Childrens Place Phone Numbers
Toll-Free Number:
- (877) 752-2387
Customer Service:
- (855) 793-8451 eGift Card Purchase Inquiries
- (800) 501-3232 Gift Card Balance Inquires
- (866) 254-9967 Rewards Credit Card
- (877) 752-2387
- +1 204 272 8312 International Number
The Childrens Place Chat:
Corporate Office Address:
Other Info:
Hours:
Monday - Friday: 9:00 AM to 8:00 PM ET
Saturday: 9:00 AM to 5:30 PM ET
Sunday: Closed
New Year's Day: Closed
Childrensplace.com
Returns Department
1377 Airport Road
Ft. Payne, AL 35968
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Summary of The Childrens Place Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact The Childrens Place to Ask about:
Payments and Charges Question:
- “Payment not going through”
- “Payment”
- “Coupon”
Shipping and Delivery Question:
- “Where is my order”
- “Never received delivery”
- “I didn't get my order.”
Cards Question:
- “Credit card application it accepting”
- “I need a children's place card”
- “Cards”
Request for Information Question:
- “My daughter is 4year old and she wears size 12 while my son is 2 years old and wears size 8 pls wat size can I pick cos I don't understand wat u mean toddler 4 toddler 5 and so on”
- “Question about balance”
- “Question about an order”
Account Question:
- “I have to many emails for this one account”
- “My account”
- “Rewards account”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel my credit card”
- “Cancel and order”
Return/ Replace Question:
- “Replacement order”
- “Return”
- “Order returned to children's place (sender$”
Refund Question:
- “Refund”
- “I have not received my refund”
- “Where’s my order or my refund?”
Website/ Application Question:
- “Order online”
- “Website not working” , Review # 1687742
- “Regarding order online size must read Husky Thank you.”
Employment Question:
- “Employment issues” , Review # 1689869
- “Verify employment”
- “I need my pay stub”
Staff Question:
- “Horrible Customer Service”
- “Poor customer service”
- “Customer Service”
Product/ Service Question:
- “I place a order and haven’t received it yet” , Review # 1618719
- “I can’t order another card that was lost” , Review # 1547569
- “Bad experience with bad quality products”
Other Question:
- “Late fee”
- “Online order”
- “Lost order”
About
Shipping Service, Customer Care, Manager
Coupon, Account, Shirt
Pros: Prices and clothes, Good price, Variety and prices, Price, Nice price
Cons: Poor custumer service, Customer service, Lack of customer service, Poor costumer services, Poor costumer service
The Childrens Place offers clothes and accessories for children and babies up to 10 years old. Company has a wide assortment of clothes for newborn, baby girl, baby boy, girl, boy, shoes and sale section. The Childrens Place operates 995 stores in North America and Canada. Company offers high quality products and always try to make customers happy. The Childrens Place has great customer service that is always available. International shipping is also available. It is very easy to find nearest store to your house using store locator. Company provides ability to cooperate in manufacturing or retail services. The Childrens Place has special Birthday Club and PLCE Credit Card.
The Childrens Place is ranked 27 out of 366 in Kids' Stores category
USA, Worldwide
The Childrens Place Stats
Number of Reviews
Number of Comments
Number of Calls
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