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The Childrens Place in Miami, Florida - Worst place to work and to shop

1.0
Details
First of all, the store is always disgusting because it is so understaffed. There is usually 2 people working there. 1 on the register and the other was cleaning. How does corporate expect a store to be clean like that. Secondly management is terrible. They don't train you at all. It is a learn as you go type of situation. Plus the store manager was dating his employee. Yes, Alejandro Toro at Coral Square. How can you expect an employee to have pride for the job when they aren't treated well being understaffed and overworked. The return policy is terrible. The store is too crowded. Its a kid store amd you can't even push your stroller in the store.
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Review
#1697622 Review #1697622 is a subjective opinion of poster.
Service
The Childrens Place Manager
Cons
  • No customer service and they cancel orders without warning
  • Misleading sales
  • Bad customer service supervisors

The Childrens Place - Not allowed to use coupon

I have an $30 reward that expires tonight. And when applied to my cart im receiving the message that it cant be applied with a my place credit card and the issue is i dont have an credit card i am using my debit card. Please reapond at your earliest
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Review
#1695967 Review #1695967 is a subjective opinion of poster.
Product
The Childrens Place Coupon
Pros
  • Variety and prices
Cons
  • Fact that i cannot reach anyone on customer service
Reason of review
Order processing issue
Loss
$30
Preferred solution
Reward me another coupon because it's not allowing me to use current one

The Childrens Place - Worst Customer Service Ever.

Received the wrong item. Called and they attempted to fix the issue by sending me the correct item. I waited 7 days and did not hear from customer service. When I called I was told that the item was no longer available. They never contracted me or attempted to let me know I was not getting my item. I ordered 2 matching Christmas pajamas for my boys for pictures. I WILL NEVER ORDER FROM THEM AGAIN. Worst company ever. Thank you for not being helpful and not caring about your customers.
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Review
#1695307 Review #1695307 is a subjective opinion of poster.
Cons
  • Poor customer retention
  • Bad experience
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution
Tags
  • Incompendent Service

The Childrens Place - Canceled Order

2.4
Details
The Childrens Place - Canceled Order
I was waiting and waiting for a notification that my order arrived at the store, I never seen an email, I would search Children’s Place in the search bar and tons of emails popped up but none that I noticed for my pick up, I really wanted the items and I thought they was paid for I had no clue they can just get canceled I am Pisa’s I been waiting for like 3 weeks I never experience such a poor tactic, I should of received a call or text message I want the items that I ordered
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Review
#1694917 Review #1694917 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Pros
  • Products last a long time
  • Clothing is lower price
Cons
  • Attitude of associates
  • Exchange refund policy with online purchases
  • Discriminatory pricing
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • poor sales policy
  • Poor Financial Credit Policies

The Childrens Place - Childrens Place Credit Card

Horrible experience with the Childrens Place Credit Card. Customer service with the branch they partnered with for customers to apply for the credit card "Commenity Bank" makesThe Childrens Place look ridiculous. Had to cancel my credit card due to the poor quality of service the customer representatives gave. Due to my credit card cancellation I will not be shopping at The Childrens Place like before.
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Review
#1694898 Review #1694898 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Pros
  • Prices and clothes
Cons
  • Poor customer retention
1.0
Details

Update by user Oct 30

Make sure things are going to be available before you order them

Update by user Oct 30

just for me going through this I think whenever the coat is available I should be able to get it for free it's not that much

Original review posted by user Oct 30

I ordered a coat for my grandson which was available it takes up to 10 days for...
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Review
#1694454 Review #1694454 is a subjective opinion of poster.
Product
The Childrens Place Website
Pros
  • Good sales
  • Nice price
  • Prices and clothes
Cons
  • Customer service hangs up on u
  • Discriminatory pricing
  • Unfair cancellation rules
Reason of review
Order processing issue
Loss
$35
Preferred solution
Deliver product or service ordered
Tags
  • Slow Shipping

The Childrens Place in New Orleans, Louisiana - Payment not going through

The Childrens Place - Payment not going through
I so need help I’m missing a sale I’ve been trying to place this order for todays
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Review
#1693984 Review #1693984 is a subjective opinion of poster.
Service
The Childrens Place Shipping Service
Pros
  • Nice price
  • Reasonable customer service
Reason of review
Order processing issue
Loss
$111
Preferred solution
Still trying to place order
Resolved

Resolved: The Childrens Place - I will never purchase another item from this place ever again

1.0
Details

Update by user Oct 29

The issue has not been resolved.

Original review posted by user Oct 29

Horrible staff, dingy and disgusting atmosphere. So disappointed in how horrible this place is.
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Review
#1693957 Review #1693957 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Cons
  • Poor costumer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.9
Details
I love this company but the order to store service to save 5% in my opinion is not worth it. I first called the store asking about my order and was told I would receive an email with updates on when my order was in, the first email came relaying my shipment left the...
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Review
#1693944 Review #1693944 is a subjective opinion of poster.
Pros
  • Variety and prices
  • Prices and clothes
Cons
  • Waiting 20 minutes to pick up an online order
  • Lack of customer service
Reason of review
Poor customer service

The Childrens Place - Order Inquiry

I made order oct.4. Ups tracking 1zw641074w24228024 , I call them ,they do not have package and post office with tracking 92612924912569571266019781, told me the package is in other state, not in Puerto Rico.Im tired of this.
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Review
#1693874 Review #1693874 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered