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Dear Children's Place,

I am shocked and appalled by your terrible handling of my order. How dare you treat your customers like that? What happened to your standards of quality and excellent customer service! I placed this order 23579**** on June 30th and used my paypal account to pay for it. I received a confirmation from paypal and the money has been withdrawn out of my debit card, but I received no emails whatsover from you, only from paypal confirming my payment.

I placed another order on the same day from Bath & B W and already received it. Not to mention I got 2 confirmation emails from them along with a a request for feedback on my order after my order was delivered.

Today, I was wondering what happened to my order because I need it to be delivered to my mom's house before she travels. I check the status of my order and to my SURPRISE, the order has been CANCELED! EMAIL??? MESSAGE! LETTER! PHONE CALL??? ANYTHING????? NOTHING. YOU JUST LEFT ME WAITING AND EXPECTING THIS GIFT TO ARRIVE FOR 11 DAYS only to discover that it's never going to arrive. I checked my email daily but found nothing except promotional ads and sale alerts? All this time I thought my order was on it's way because I was never informed otherwise.

I ask you once more WHAT HAPPENED TO YOUR CUSTOMER SERVICE? And anyway why was my order canceled? I wish I had known so that I can order from a different place, but now I can't even do that because I am 197 dollars short. I don't have the money or the order. How fair is that???? If I receive an automated response, I'm going to cause a scandal on social media. I need an explanation from a human.

Thank you

Amal

Reason of review: Order processing issue.

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