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I ordered a snow suit for my daughter and paid the extra 15.00 for express shipping, it’s ten days later and I still do not have the snow suit. Tracking number they provided also doesn’t work. I contacted their customer service and received an email back two days later...
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3.3
I didn't like
  • Mess up
#1129835
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It has been 7 days since I placed an online order. The two items are not on back order. The order still reads "processing". I have emailed customer service and it has been over 48 hours and still no response as to what is holding up the shipment. I have tried calling....
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Anonymous
Anonymous

Hi, I placed my order on Nov/22 and still not shipped. I've called multiple times waiting 30 - 40 minutes to cancel the order but customer service said it could not cancel be...

Anonymous
Anonymous

Same boat here. 7 days and 8 days. 4 orders total.

2.2
I didn't like
  • Horrid customer service
#968590
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My wife and i purchased clothes from the childrens place online, we got wrong sizes on a few items so we returned them to the store, no issues there, however, we purchased them using paypal, i waited a few days to see a credit in paypal, no credit came after 3 days...
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Anonymous
Anonymous

If I'm not mistaken the corporate office is in Secaucus new jersey not new york

2.6
#613748
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