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The Childrens Place in Detroit, Michigan - Website not working

I have tried for 2 days to place an order. Everytine I go to my cart, the page goes blank.
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Review
#1687742 Review #1687742 is a subjective opinion of poster.

The Childrens Place - Poor telephone customer service

1.0
Details
Called customer service to help with an item that hasn’t yet been shipped but was going to the wrong address. The representative repeatedly and very condescendingly said there was nothing she could do and to call USPS. I asked if they would honor the discounted price and I would reorder, nope. No help there. She literally stopped speaking and went silent twice on the call. Rude, unpleasant
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Review
#1687427 Review #1687427 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Pros
  • Sales
  • Discounts and shipping
Cons
  • Incompetent service
  • Customer service hangs up on u
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Delivery Issues

The Childrens Place - Customer service

1.0
Details
I was shopping in the Tannersville, Pa store and staff there was very rude. The only nice woman was the elderly one at the register. I'm sorry if I bothered them trying to spend money. Correct me if I'm wrong but aren't they there to help.
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Review
#1687226 Review #1687226 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Reason of review
Poor customer service

The Childrens Place - Place is a dump

The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
The Childrens Place - Place is a dump
Store in Collierville TN. It is Monday at 2:30 and the store looks horrible. Dirty, messy and somewhere I would never go back. Mirrors in the place have Never been cleaned. The window displays have dust like never cleaned. It was never put back together after weekend. One area you can’t even walk though see pic
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Review
#1686063 Review #1686063 is a subjective opinion of poster.
Reason of review
Poor customer service

The Childrens Place in Oakbrook, Kentucky - Scam on prices and place cash

Tired of the high prices now and especially when you would get place cash they would increase prices so, I FINALLY CLOSED MY ACCOUNT AND WILL NEVER REOPEN IT! I CANNOT EVEN GIVE ONE STAR FOR REVIEW
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Review
#1685923 Review #1685923 is a subjective opinion of poster.

The Childrens Place - Worst customer service

1.0
Details
I will no longer be buying from this god awful establishment. Bought items 1 week ago and now on sale. Asked to be refunded the difference and was rudely told it's not in their policy and they can't refund over the phone. So if I was to take all the items back to the store and then repurchase them I would get my refund. Then was on hold for almost 30 minutes after asking for thr supervisor. Called back on hold another 20 minutes for supervisor. The call center is definitely out sourced somewhere outside the US also. So I will continue to bad mouth Children's Place because they are a shady company. Amazing Carters has no problem refunding differences when items are on sale.
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1 comment
Anonymous
#1768825

You have to buy at the right time… They constantly have sales you can’t just make a phone call and get refunded money… No store would do that… If you really want a couple bucks then go to the store and do the return, what you were asking is ridiculous

Review
#1684871 Review #1684871 is a subjective opinion of poster.
Service
The Childrens Place Customer Care
Pros
  • Cute toddler stuff
Cons
  • Customer service hangs up on u
  • Misleading sales
  • Customer service
Reason of review
Poor customer service
Loss
$10
Preferred solution
Price reduction
Tags
  • exchange refused

The Childrens Place - I sent an order to the wrong address

I placed an order today to a wrong address, my order number is 295370353. My current or shipping address and billing address is 5463 princess drive Rosedale MD 21237. Please ship to the above address. Thank you. My number is 4102620507. Oluwakemi Osoba.
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Review
#1684105 Review #1684105 is a subjective opinion of poster.
Reason of review
Please ship to my new address . 5463 princess drive Rosedale MD 21237
1.0
Details
I ordered something on October 3, 2019 and received a shipping notification with a tracking number listed which stated I would receive my order on the following Friday. After checking the shipping progress on that Friday I saw that the tracking now stated that the...
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Review
#1683544 Review #1683544 is a subjective opinion of poster.
Pros
  • Good merchandise
Cons
  • Lack of customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Non-existent Tracking Number

The Childrens Place in Pearland, Texas - Wrong size in order

I placed an order yesterday, but I made a mistake on the size. I want to know if I can updated the order. Order #294996780 The size I need is 18 Huskey
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Review
#1682092 Review #1682092 is a subjective opinion of poster.

The Childrens Place in Mansfield, Texas - Add someone to pick up online order

4.8
Details
I wanted to add someone to pick up order but was told I couldn’t add no one without redoing entire order
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Review
#1681840 Review #1681840 is a subjective opinion of poster.