My husband opened a children's place acct because we were buying clothes for grandkids we are raising. I already had a acct through them.
But if he opened one he would get 30% off immediately. Our order was $250. We applied the discount code but when we received the email it had not applied it to our order. I tried calling but they were closed.
I did speak to 2 different employees on 11-22. One tried to give me a coupon for my next order. Why would I need it?? I needed on this $250 order.
The next employee stated there's nothing they could do. I asked for a supervisor, he said they didn't have one. I asked for corporates number, he doesn't have it. They both hung up on me .
Today I spoke with an employee and a supervisor. They said they have no number to corporate and they couldn't help me. (Not to mention none of them speak any English)But I could drive to the nearest children's place store (which is 45 minutes away) and return the items. Really.
I have been a loyal card holder for over 15 years. This has been the worst experience ever.
I will be returning the items and canceling my card. I would rather pay more somewhere else than be treated this way .
User's recommendation: Don't buy from them online.
Location: Temple, Georgia