The Childrens Place
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Chicago, IllinoisBecause it was a purchase that I didn't do for 10.14$
Canceled orders online
Preferred solution: Deliver product or service ordered
Extra charges
- Cute cheap clothes
- Hard to contact
- Horrid customer service
Preferred solution: Let the company propose a solution
Kee taking money off of my card
- Cute cheap clothes
Preferred solution: Full refund
User's recommendation: Don’t order online because they will keep charging your card
Wrong address on order
- Nice price
- No customer service at all
Preferred solution: Deliver product or service ordered
Closed
Missing items in my order
- Slim sizes
- Nice price
- That the styles are fun for my kids
- Extremely poor customer service
Preferred solution: Deliver product or service ordered
Shipping question
Preferred solution: Full refund
I need to make my pymt so I get a late charge
Preferred solution: Make pymt
User's recommendation: Highly
Charged for an order I didn’t complete
Preferred solution: Full refund
I can't find my package
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder online and there to small need bigger size or refund
- Excellent pricing
- Poor customer retention
Preferred solution: Full refund
User's recommendation: better customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDid not receive 2 items from my order
Preferred solution: Want my using items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude employees
I just got finished shopping at your Lee's summit location. First time ever going to that location.
It will be my last time going in there as well. There were 2-3 employees in there. All girls and none of them wanted to help with anything. Alot of stuff I wanted to buy was in the wrong spot they say.
Then after telling me it was in the wrong spot they would hurry up and take the sign down. I asked if they could go ahead and give me the sign price. They refused. The service I got today makes me feel like the girls you had working are racist.
I had a lady in front of me and she didn't get the same attitude I got from your employees.
The service that your store provided me makes me wanna never shop at the childrens place ever. I am just so upset that some people can be so rude and hateful to another.
- Horrid customer service
- Not honoring their offers
Preferred solution: I think you can decide what you think is best for this situation.
User's recommendation: no way
Everytime I reset my password it still won't let use it
User's recommendation: I have acct.
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