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I ordered a snow suit for my daughter and paid the extra 15.00 for express shipping, it’s ten days later and I still do not have the snow suit. Tracking number they provided also doesn’t work. I contacted their customer service and received an email back two days later...
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3.3
I didn't like
  • Mess up
#1129835
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Hello I have been ordering with children's place for years. Even with lack of missing items or items not available I still continued to order. Here I place and order for two shirts for my son's birthday which was yesterday. I have received my $5 reward so I placed the...
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1.0
#1114780
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I purchas two separate orders on the same day. One was shipped to me but the other never came. When I called the customer service dept. They were rude and offered minimal assistance. They stated I had entered my previous address to ship to. I explained there must have...
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#1113080
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The Childrens Place - Trouble placing order

The Childrens Place
#1128470
Unable to place order online. Have been trying for over an hour and a half and it keeps saying error.
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The Childrens Place - Thenumber I called you couldn't hear them it was very low

The Childrens Place
#1126044
I ordered three pair of jeans online on 11/02/2017 and i want to cancel the order
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The Childrens Place - I making a payment for accidents

The Childrens Place
#1116629
3.7
Details
The send me to different bank go to 1 another by and don't give no awser i still waiting for what i have to do to get my money back my emails baster200317@hotmai.com
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Exchange, Refund and Cancellation Policy
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Product or Service Quality

The Childrens Place - Poor customer service

The Childrens Place
#1106132
I ordered a lot of clothes and went to wrong address. I called customer service I've waited almost 2 hours on the phone put me in hold to call supervisor but kept me waiting. I don't know how they do this but really a horrible experience. I'm not stopping and take legal action out of this. it's crazy!
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The Childrens Place - Racial profiling
Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my visit I was accused of stealing a blue emoji hoodie onsie at the childrens place in the riverhead tanger outlet...
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1.0
#1104453
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I bought a two pack of socks at the children's place one of the sock pairs of socks were damaged and I had to return both to get any credit they were uniform school socks and will use the first pair for the first day of school couldn't return the single pair as a...
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2.8
#1099827
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The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
On August 29, I placed an order for 15 pairs of pants and 15 shirts, for my 3 children, and selected express shipping for the order. During the checkout procedure, I manually entered my name, address, phone number, etc, and clicked the toggle for billing being the same...
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2.1
I didn't like
  • Poor costumer service
  • Modifying an order
#1097948
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Yes i was on hold over 30 minutes I tried to reset my password so i could do it on line They kept telling me my password is incorrect Its not I am NEVER DEALING WITH YOUR COMPANY AGAIN YOU ARE AN AWFUL COMPANY You should be so ashamed to offer such ridiculous customer...
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2.0
I didn't like
  • Waiting on hold
  • Wait on hold i hung up after 45 minutes
#1087466
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I ordered school uniform pants for my daughter, received the package at the time i was promised, but was not my order!!! NONE OF THE ITEMS WERE MINE!!!!!! The invoice wasn't even mine, It had someone else name and address but the delivery slip on the package was my...
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1.8
I didn't like
  • Fact that i cannot reach anyone on customer service
#1087335
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The Childrens Place - Password Confusion
I needed to reset my password for my account, and when I put in the new password, it said that the "user password was incorrect". The WHAT???? I tried several different time, each with a separate passcode. I contacted them and could not get through. I could not buy...
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3.6
#1086179
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Contact The Childrens Place

Mailing Address:
The Children's Place Retail Stores, Inc.
500 Plaza Drive
Secaucus, New Jersey 07094
United States
Phone:
(877) 752-2387
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well i order some things online and i miss spell my email ive been waiting on hold to speak to a custoimer serviuce since 11 this morning i need to track my son items. its not right how i been on hold since 11 this morning and all i am trying to do is correct my email...
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2.7
I liked
  • Clothing is lower price
I didn't like
  • Noone hasnt answerd to me from customer service
#1085963
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