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I bought a two pack of socks at the children's place one of the sock pairs of socks were damaged and I had to return both to get any credit they were uniform school socks and will use the first pair for the first day of school couldn't return the single pair as a...
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2.8
Washington Township, New Jersey
#1099827
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The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
The Childrens Place - Website Glitch Resulted in Order Being Shipped to Old Address
On August 29, I placed an order for 15 pairs of pants and 15 shirts, for my 3 children, and selected express shipping for the order. During the checkout procedure, I manually entered my name, address, phone number, etc, and clicked the toggle for billing being the same...
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2.1
I didn't like
  • Poor costumer service
  • Modifying an order
#1097948
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Yes i was on hold over 30 minutes I tried to reset my password so i could do it on line They kept telling me my password is incorrect Its not I am NEVER DEALING WITH YOUR COMPANY AGAIN YOU ARE AN AWFUL COMPANY You should be so ashamed to offer such ridiculous customer...
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2.0
I didn't like
  • Wait on hold i hung up after 45 minutes
  • Waiting on hold
#1087466
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The Childrens Place - Sanchez 77

The Childrens Place
#1095999
Ms matos 120 humboldt st apt # 6D Brooklyn. NY 11206..hace mas DE 30 Dias. Que compre varias. Articulos you no e recibido a so Lita Mente Nada.. Ni tampoco ningun aviso del correo. 140.00 mi imail mmatos,0731@hotmail.com
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The Childrens Place - Pathetic

The Childrens Place
#1094862
Placed an order online tried to return/ exchange at local store. The tags were missing. I had the packing slip. Store refused to return it. They didn't have the dress in the size I was returning. This store has no customer service skills and are completely incompetent! That's the service you get after spending over 500$ in three days?
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The Childrens Place - Never received my order

The Childrens Place
#1091601
1.0
Details
Yes never can reach them. Called several timed a day!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

The Childrens Place - A *** Mess

The Childrens Place
#1083157
4.0
Details
This the second day I've had to call customer service each time I was on hold for 1:19:56 the first day and today 1:47:03 How do Children's Place value their customers with this type of service.. the worst I'd ever had to deal with
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Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
I ordered school uniform pants for my daughter, received the package at the time i was promised, but was not my order!!! NONE OF THE ITEMS WERE MINE!!!!!! The invoice wasn't even mine, It had someone else name and address but the delivery slip on the package was my...
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1.8
I didn't like
  • Fact that i cannot reach anyone on customer service
#1087335
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The Childrens Place - Password Confusion
I needed to reset my password for my account, and when I put in the new password, it said that the "user password was incorrect". The WHAT???? I tried several different time, each with a separate passcode. I contacted them and could not get through. I could not buy...
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3.6
#1086179
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well i order some things online and i miss spell my email ive been waiting on hold to speak to a custoimer serviuce since 11 this morning i need to track my son items. its not right how i been on hold since 11 this morning and all i am trying to do is correct my email...
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2.7
I liked
  • Clothing is lower price
I didn't like
  • Noone hasnt answerd to me from customer service
#1085963
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I have been a customer for years and spent a lot through the years my granddaughter received a gift totally wrong size 3 items policy now is you must get the same item in another size Number 1 they didn't have either item at all so therefor I was told I must try other...
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2.9
I didn't like
  • Exchange refund policy with online purchases
#1072344
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The no return/no exchange without receipt policy is ridiculous. My daughter received a few dresses for her birthday that were too fancy for her to wear and we wanted to exchange them. Customer service advised med to contact the people who bought them and ask for a...
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1.0
#1068252
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I was in a children's place at the Dayton mall. Dayton,Ohio . Was checking out lady in front of me was exchanging items so she left the counter to still shop, only having one item I ask the cashier if she could check me out , she said I'm helping this lady. Nothing was...
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#1064859
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I received an email for a 50% off sale that "ends tonight", so don't wait, order now. So I did. Less than 12 hours later I get an email for 70% off. The exact items I had ordered were now offered at the lower price. The difference was about $15 total. I contacted...
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3.2
I liked
  • Products last a long time
  • Comfort of clothing
I didn't like
  • Lack of professionalism
  • Unfair pricing gimmicks with sales
  • Exchange refund policy with online purchases
#1061412
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