Submit ›
or
2.2 Based on 83 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Good price 4
    • Variety 3
    • Discounts and shipping 2
  • Customers don't like
    • Resolution to problem 11
    • Poor costumer service 6
    • Poor costumer services 6
Advanced
search
loading...
More Less

the store manager that was on duty at the Bruckner boulevard store 1937 Turnbull ave Bronx NY 10473 was very dismissive and rude. was with my kids shopping in store and was waiting for daughter to try some clothing in dressing room. a employee on the floor was assisting me and giving tips for my daughter clothing and the manager came over and told me i was not allow to communicate that long with the employee. felt like walking out store. i spend... Read more

Was this review helpful? 0 0

There was no resolution with the children place. .they don't care about there customers and they want there customers to do all there leg work..I guess I will be stuck with selling the pants my self and lossing money...WOW its just wrong that a company as big as the children place can get away with bad business. ..

Add comment

I place 2 orders for clothes for my kids for school and everything processed and they took money out of account, couple days later I got an email saying my orders had been cancelled, so I sent email asking as to why my 2 orders were cancelled and all they told me is that it didnt meet there processing criteria and my money would be refunded to my account. Will never order or shop from The Children's Place again! Read more

Was this review helpful? 0 0

Yo siempre compro en children place online (jackdonville, fl) la orden llega a tiempo y ropa es de muy buena calidad. Una de las mejores tiendas que puede haber en estasos unidos

Add comment

Worst return policy ever!!! Do not shop here! I tried to return something after the 45 day mark because my girls outgrew the clothes I had bought a few seasons ahead that went on sale finally! Now, the clothes are too small for the summer season because summer came really late this year! I paid cash and had the original receipt. The policy states that after the 45 day mark, I'll get a store credit for the current selling price even if I had the... Read more

Was this review helpful? 0 0

Children place policy is a joke. I have purchase 7 pairs of pants for my son size 14 and wanted to exchange to a size 16. all of the pants has its original store tags but i didn't have the receipt. the manager in the NC store advise they didn't sell a size 16 but there on line service does, but because i did not have a receipt the policy stated they could not assist. I advise all I wanted was a store credit so that i can buy the size 16 on... Read more

Was this review helpful? 0 1

Today me and my husband went to your store at the muller town center in austin texas to buy my daughter, god daughter, son, and my grand daughter close .i have never been treated so bad as soon as we walked in the first thing i was greated with was , you have 10 min because were closing, so i replied , well hello to you too. Then i asked her could i get a mesh bag and she told the other lady , i dont know why she wants one were closing soon. My... Read more

Was this review helpful? 0 0

My daughter got a dress as a gift I didn't get a gift receipt... They wouldn't exchange the dress my daughter is a size large the dress is a small!!! This policy must change!!!

Add comment

My daughters birthday was Saturday, my nieces gift was clothing from children's place she should of asked for a gift receipt but didn't. Monday I went to exchange everything one size up If the same item was available bigger I could exchange if they didn't have it I had to keep the small item because they refused to exchange it.

Add comment

I was trying to due an exchange a peer shoes for i bigger size.The sale associate tell me i cant exchange without i receive.I tell her i am a children place member, shoes have tags and i have my ID. she still refuse to exchange my shoes. I ask what can i do??? she answer keep them: even though they don't fit my child. I am so mad and offended words cant describe my emotion right know. In the other hand i still have something i want to buy so i... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about The Childrens Place.
Filing a new complaint about
×