The Childrens Place
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The Childrens Place Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Childrens Place has 2.2 star rating based on 713 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice price, Price, Prices and clothes.
Cons: Poor costumer service, Lack of customer service, Poor customer service.Recent recommendations regarding this business are as follows: "I wouldn’t recommend.", "Don’t do business with this store", "The employees at Children's Place are very friendly and helpful!", "24 hour help", "Shop elsewhere".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Childrens Place has 2.2 star rating based on 713 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice price, Price, Prices and clothes.
Cons: Poor costumer service, Lack of customer service, Poor customer service.Recent recommendations regarding this business are as follows: "I wouldn’t recommend.", "Don’t do business with this store", "The employees at Children's Place are very friendly and helpful!", "24 hour help", "Shop elsewhere".
Most users ask The Childrens Place for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top The Childrens Place Reviews
"Need to pay bill"
Got behind on payment actually lost the account number and login so i wasn't able to go in and take care of business so with the costumer services on standby...
"Could not get my issue resolved."
I had an issue with ordering online.I couldnt switch from my childrens place credit card to my debit card. User's recommendation: I wouldn’t recommend.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Saint John, British Columbia
My order was not complete. Am missing boy's belt
- Good quality
- Not sure if all items ordered will be shipped to you
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible online transaction
I ordered numerous things and while there was a tracking number - my package never shipped. I emailed them and received an automated response that they would get back to me - its been two weeks and still no response.
I also called and was told that they could not issue a refund for one more business day. Of course they couldnt... I have purchased from them many times before and had minimal issues. This experience has put me in a situation that I will never purchase from them again.
Finally had time today to call again and demand a refund. We will see if I actually get it - I am considering filing a consumer protection complaint.
- Cute clothes if you receive them
- Terrible customer service policies
Preferred solution: Full refund
User's recommendation: Shop elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Elmhurst, Illinois
I got wrong item
Greensboro, North Carolina
Could not get my issue resolved.
User's recommendation: I wouldn’t recommend.
Liars and incompetent
User's recommendation: Don’t do business with this store
Elmhurst, Illinois
I got wrong item
Cancellation of e-mails and promotions
- Emplyees are very friendly and helpful
User's recommendation: The employees at Children's Place are very friendly and helpful!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return/ shipping
Preferred solution: Full refund
User's recommendation: Do not expect expedite shipping.. stick with normal shipping and don't look to try and return anything.. absolutely horrible.
Horsham, Pennsylvania
Could not place an order
User's recommendation: 24 hour help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No delivery and no refund
I have been a good customer with no issues. I had my first real issue where I have proof that 4 shipments regarding two orders were delivered to an entirely different area in November 2022.
I have written acknowledgment from the company confirming such and that a refund would be forthcoming within 7-10 business days of which this communication was only received in January 2023.
No refund received to date and multiple messages and calls have been done to which everyone has denied such and that nothing could be done and that the company cannot refund the money to the value of USD2,000 approximately. This company is fraudulent and unethical and their customer service department from top to bottom are trained to be robots and I have spoken to a rep, supervisor and manager (claiming to be such).
I have been following up since November 2022 and their last response today is that they would file a claim with UPS and just a few minutes later is that they cannot do anything as the order has past 60 days yet I have numerous case IDs to show that I contacted the company numerous times even within 60 days of which I had no resolution or most times even responses to date.
- Unethical and fraudulent in approach to fix valid customer issues
Preferred solution: Full refund
User's recommendation: Do not do business with them
Alpharetta, Georgia
Return
User's recommendation: Keep receipts
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Order never received
Preferred solution: Deliver product or service ordered
User's recommendation: Nooo
Washington, District Of Columbia
My issues with CP is there’s a flag in my credit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Muscle Shoals, Alabama
Can’t contact customer service for return on items that are to small.
User's recommendation: No you can’t contact customer service for return items. They are always closed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to pay bill
Preferred solution: Deliver product or service ordered
User's recommendation: Yes I would at some time
Houston, Texas
Never received package
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